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Site Reliability Engineer - SRE

Royal Bank of Canada
Toronto, CAN
Full-time
Mid
Onsite
Discovered 2 weeks ago
Azure DatabricksOpenShiftSplunkMicrosoft EntraOktaHashiCorp Vault
Free

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Job Description

What is job opportunity? We are seeking a Site Resiliency Engineer to be a member of Production Support team and focus on automation, development, implementation and support of Site Reliability Engineering (SRE) solutions. The incumbent will need introductory knowledge of Azure Databricks, OpenShift, Splunk. Perform Production Support role and partner with SRE Delivery team in incident management and problem management.

What will you do?

Engineering

Assist in development of SRE solutions (monitoring and alerting, machine learning anomaly detection, self-healing and reliability testing)

Implement monitoring and alerting, anomaly detection, self-healing and reliability testing for applications in scope

Supports enterprise goals to adopt automation solutions for applications in scope

Creating AI Agents Production Support:

Perform production support role on a shift-based work schedule, including off-hours support and rotational on-call support to be compensated accordingly with overtime pay, lieu time, and on-call allowance

Assist in incident management and problem management for applications in scope

Evaluate continuously – what went well, what went wrong, what can be done to improve and prevent in future

Assist in maintaining technology currency (perform server patching, certificate renewal, etc.) with keen eye on automating opportunities

Assist in ensuring availability and uptime of applications in scope, as per service level objectives

Assist in ensuring compliance of all systems and applications in scope, including maintaining segregation of duties

​ Innovation and Learning:

Stay abreast of technology change and learn constantly, through official training assignments and self-assigned learning

Must Have

  • Azure Databricks
  • Be able to read application logs
  • Basic AI knowledge
  • PowerBI
  • Be able to work off business hours (after 5 PM, weekends)
  • Nice to Have:
  • Experience with IAM platforms and security-focused systems (Microsoft Entra, Okta, HashiCorp Vault, Service Now etc.)
  • Expertise with scripting (Python, PowerShell, Bash) to reduce manual toil and streamline deployments
  • Familiarity with identity, authentication, authorization, and privileged access management concepts and protocols
  • Knowledge of enterprise security architecture and compliance frameworks as they relate to IAM and service resilience
  • Exposure to AIOps or ML-based anomaly detection for proactive reliability management

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Leaders who support your development through coaching and managing opportunities

Ability to make a difference and lasting impact

Work in a dynamic, collaborative, progressive, and high-performing team

A world-class training program in financial services

Opportunities to do challenging work

#TechPJ

#LI-ASPOST

Job Skills

Additional Job Details

Application Deadline

  • Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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