Site Reliability Engineer 3

At eBay, the Site Reliability Engineering (SRE) team bridges the gap between software development and operations. Our mission is to build systems, tools, and platforms that keep eBay services fast, available, and reliable—at global scale. We work closely with product engineering teams to design, build, and operate resilient applications that power the commerce experiences of millions.

We’re looking for a Software Engineer with a passion for reliability, scalability, and performance—someone who brings both a developer’s mindset and a systems-thinking approach.

Proactive Monitoring : Continuously monitor the health of eBay's critical services to identify and address potential issues before they escalate.

Solution Development : Collaborate with Architecture, Engineering, and Operations teams to develop solutions that ensure high site availability, reliability and performance.

Collaborative Problem Solving : Work closely with partner teams to resolve recurring technical issues, onboard new alerts, and develop high-quality Standard Operating Procedures (SOPs).

Enhance Monitoring Tools : Build and improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay’s reliability and incident management capabilities.

Incident Management : Act as Incident Commander to drive resolution of major incidents, manage alarms, and ensure effective communication with leadership and partner teams.

4+ years of professional experience in software engineering, ideally in backend or platform teams

Proficiency in one or more programming languages (e.g., Java, Go, Python)

Strong incident management and leadership skills, with excellent technical triage and troubleshooting abilities, especially during crises.