Showroom Fleet And Driver Operations Manager
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About the Role
We are looking for a Showroom Fleet & Driver Operations Manager to oversee our test drive program, appointment scheduling, and fleet logistics, while managing a team of professional drivers.
Key Skills for This Role
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Job Description
We are looking for a
Showroom Fleet & Driver Operations Manager
to oversee our test drive program, appointment scheduling, and fleet logistics, while managing a team of professional drivers.
This is a hands-on role ensuring seamless showroom operations and delivering exceptional customer experiences through well-coordinated test drives and punctual service.
The ideal candidate is highly organized, proactive, and a natural leader who thrives in a fast-paced, customer-focused environment.
If youre passionate about automotive excellence, logistics coordination, and team leadership—read on.
Core Functions
- Manage the scheduling and execution of all test drive appointments and vehicle allocations.
- Oversee the fleets operational condition, ensuring regular maintenance and cleanliness standards.
- Maintain updated records for vehicle usage, servicing, and driver shifts.
- Handle customer-facing responsibilities during showroom visits and test drive sessions.
Team Management & Collaboration
- Lead, train, and supervise a team of showroom drivers, setting clear daily goals.
- Coordinate with sales and customer service teams to streamline appointment handling.
- Resolve operational issues promptly and ensure driver punctuality and professionalism.
- Maintain a culture of accountability, teamwork, and high service standards.
Performance, Reporting & Strategy
- Track key metrics like test drive conversion rates and customer feedback.
- Optimize driver schedules and fleet utilization for maximum efficiency.
- Report fleet condition and operational challenges to management regularly.
- Implement improvements in booking, dispatch, and vehicle readiness systems.
Requirements
- 3+ years’ experience in fleet coordination, operations, or showroom logistics.
- Proven team leadership experience, ideally within the automotive or service sector.
- Strong organizational and time-management skills.
- Familiarity with CRM tools or scheduling systems.
- Valid UAE driver’s license is a must.
- Professional communication in English; Arabic is a plus.
- Customer-focused mindset and ability to multitask under pressure.
Includes
- Work Visa sponsorship
- Medical insurance
- 30 days of paid annual leave
- Company training and a supportive team environment
Type
Full-time, on-site position
Note: Remote or hybrid work is not available.
Candidates must be based in or willing to relocate to the UAE.
Why Join Us?
✔ Join
Alba Cars
, one of the UAE’s most trusted pre-owned automotive showrooms, known for excellence and customer-first service.
✔ Take charge of a critical operational role that directly impacts test drive experience and showroom efficiency.
✔ Lead a dedicated in-house team within a fast-paced, high-volume dealership environment.
✔ Grow your career in a stable, structured company that values initiative, discipline, and internal progression.
Organized and efficient?
Step into a role where your structure powers our success.
Apply now!
Job Details
Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://albacorp.net/ Job Function: Management Company Industry/
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