Shop Manager

Leading a team that provides a brilliant shopping experience for your customers.

Working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.

Designing the perfect layout and environment that helps connect your customers to our cause.

Being responsible for achieving financial targets and inducting, training, and managing new staff and volunteers.

Representing the British Red Cross to a high standard and embody our core values.

Retail experience at supervisory level. You can deliver outstanding customer service and are comfortable with organisational and cash handling duties.

To know how to get the best out of people. With proven management skills, you know how to develop and inspire your team.

To be an entrepreneur who can work to targets, using your initiative to achieve fantastic results.

To know your way around a PC and have proven IT skills experience

To get 'us'. You care about the British Red Cross cause and have the skills and knowledge to promote the shop in your community as the charity retailer of choice.

Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.

Holidays: 36 days annual leave (including bank holidays) plus the option to buy extra leave.

Pension Scheme: Up to 6% contributory pension.

Recognition Platform: Managers can reward great work with retail vouchers.

Discounts: Discounts through our Reward Gateway, Blue Light Card, Tickets for Good, and more.

Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.

Learning & Development: A range of career and learning opportunities.

Will Writing Service: Access to a free will writing service.

Death in Service : A tax-free lump sum paid to your beneficiary in the event of your death.

Cycle2Work: Lease a bicycle through the scheme .