indeed
Services Manager
Systematic
, UAE
Full Time
Manager
1 months ago
Project ManagementC4I SystemsSitaWareData AnalyticsAISimulation
Free
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Project ManagementC4I SystemsSitaWare
About the Role
Systematic is seeking a Services Manager – Defence Services to lead delivery, deployment, and support of complex projects for Defence customers in the UAE. The role involves managing multidisciplinary teams, coordinating with customers and development organizations, and supporting business growth.
Key Skills for This Role
Project ManagementC4I SystemsSitaWareData AnalyticsAISimulation
Responsibilities
- Delivery responsibility for complex Defence Services projects across the SitaWare suite
- Coordinating activities between multidisciplinary services, development team(s) and the customer
- People manager for allocated staff, including recruitment, performance management, and people development
- Supporting business development, including forming and scoping solutions, estimating and writing proposals primarily for upsell and change request opportunities on existing accounts
- Managing projects through KPIs, governance forums, management briefings, and business committee meetings
- Combining customer and business understanding with technical insight, including across multi domain (land, maritime, joint) operational contexts
Requirements
- Relevant bachelor's degree or higher within IT/software or a related field
- Project management certification, such as PMP, PRINCE2 or IPMA Level B/C
- 5 years or more experience in a similar role, ideally within the Defence and security domain
- Fluent in English; Arabic is an advantage
- Must have no criminal record and be eligible to obtain a UAE security clearance
Full Job Posting
About the position
- Systematic is seeking a Services Manager – Defence Services to join our team in Abu Dhabi, supporting the delivery of mission critical solutions to Defence customers in the UAE.
- In this role, you will lead the delivery, deployment, and support of complex projects across the Systematic SitaWare suite, including SitaWare Headquarters, Frontline, and Maritime, alongside emerging capabilities such as SitaWare Insight (data analytics and AI enabled decision support) and SitaWare
- These solutions are increasingly applied within a multi domain operational context, spanning land, maritime, and joint environments.
Responsibilities and tasks
- Delivery responsibility for complex Defence Services projects across the SitaWare suite
- Coordinating activities between our multidisciplinary services, our development team(s) and the customer
- People manager for allocated staff, including recruitment, performance management, and people development
- Supporting business development, including forming and scoping solutions, estimating and writing proposals primarily for upsell and change request opportunities on existing accounts
- Managing projects through KPIs, governance forums, management briefings, and business committee meetings
- Combining your customer and business understanding with your technical insight, including across multi domain (land, maritime, joint) operational contexts
Preferred competencies
- Can manage highly complex and agile projects together with the customer, subcontractors, and your team
- Outgoing, trustworthy, and able to inspire the customer, end users, senior management, and your team
- Have a proven track record delivering complex IT or C4I service projects in a geographically dispersed environment
- Possess leadership experience and the ability to coach, motivate, and manage multidisciplinary teams, including people management responsibilities
- Have the will and ability to continuously develop yourself and contribute to the development of the team and the company
- Have a positive attitude and are committed, flexible, and diplomatic in your approach
- Have the confidence to interact with, communicate, and present to Defence customers
- Can establish strong, trustworthy, and constructive relationships with customers, partners, employees, and other stakeholders
- Combine customer and business understanding with technical insight, including across multi domain (land, maritime, joint) environments
- Have experience in business capture and proposal activities, including estimation and support to sales
- Have a general understanding of data driven, AI enabled, and simulation based capabilities within Defence solutions
Minimum Qualifications
- Relevant bachelor’s degree or higher within IT/software or a related field
- Project management certification, such as PMP, PRINCE2 or IPMA Level B/C
- 5 years or more experience in a similar role, ideally within the Defence and security domain
- Fluent in English; Arabic is an advantage
Practical Information
- Travel might be expected to our Headquarters in Aarhus and within the region as required
- We work with security classified projects; therefore, as an employee, you must have no criminal record
- It is a requirement to be eligible to obtain a UAE security clearance
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