ServiceNow Technical Product Owner - IT, Facilities and Finance Service Management

Define and execute the product strategy, vision, and roadmaps for IT, Facilities & Finance, aligning platform investments with business objectives and associate experience goals.

Own and prioritise the product backlog and Agile delivery lifecycle, translating business needs into user stories, acceptance criteria, and high-value outcomes.

Partner with senior IT, Facilities, and Finance business leaders to drive service transformation, process optimisation, self-service adoption, and operational excellence.

Lead the adoption of AI, automation, and digital capabilities, including Generative AI and workflow automation, while ensuring governance, scalability, and measurable business value.

Establish product success metrics and drive continuous improvement, leveraging service performance, adoption insights, and stakeholder feedback to enhance platform capabilities and reduce technical debt.

ServiceNow Certifications (CSA, CIS-ITSM etc)

Workplace/Facilities and Finance service delivery platforms.

IT technology transformation in complex enterprise environments, including AI automation.

Bachelor’s degree in Information Technology, Computer Science, HR Technology or a related field.

ITIL v4 Foundation.

Danaher offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info .

At Danaher, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Danaher can provide.

The annual salary range is £80,000 -£100,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com .