ServiceNow Technical Lead

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline. 5+ years of ServiceNow experience , including significant hands-on development experience. Experience leading the technical delivery of ServiceNow implementation projects. Strong knowledge of ServiceNow platform architecture and development. Advanced JavaScript and ServiceNow scripting experience. Strong understanding of REST/SOAP APIs, IntegrationHub, MID Server, and enterprise integrations. Good understanding of CMDB, CSDM, data models, security, and access controls. Experience with Agile/Scrum delivery methodologies. Strong troubleshooting and analytical skills. Strong communication and customer-facing capabilities. Ability to lead developers while remaining hands-on technically. Preferred Certifications ServiceNow Certified System Administrator (CSA) — strongly preferred ServiceNow Certified Application Developer (CAD) Relevant Certified Implementation Specialist (CIS) certifications ServiceNow Certified Technical Architect (CTA) — highly desirable for senior candidates Preferred Experience Experience working for a ServiceNow consulting partner or systems integrator. Experience delivering large enterprise or government ServiceNow implementations. Experience with multi-module ServiceNow programs. Experience designing ServiceNow integrations with complex enterprise environments. Experience with ServiceNow upgrades, platform governance, and technical health assessments. Experience supporting presales, RFP responses, technical estimations, and solution demonstrations.