ServiceNow QA Engineer at Evora IT Solutions Pvt. Ltd. — Bengaluru, IND | Base Career

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Strong analytical skills to analyze the customer requirements, develop test cases, customer solution documents and test strategies
Analyze the application with the eyes of an end user and validate the implementation of requirements
Ability to work on multiple projects and ability to prioritize the criticality of projects
Responsible for End to End functional and non-functional testing of the projects
Preparing test results and test reports
Quick learner with minimum support with the fast-pacing customer projects
Work in alignment with project lead and development teams to continuously improve the quality of solution
B.E./ B.Tech (Computer Science, Information Science, Electronics and Communication)

Minimum 4-6 years of ServiceNow testing experience
Detailed knowledge of Service-Now powered applications such as ITSM, CSM, FSM and also well versed with Automated Test Framework (ServiceNow ATF)
Conducting different types of testing across various ServiceNow Upgrades. Additional exposure to Automation Tools like Selenium / Playwright for Regression Testing
Understanding of Software Testing Life Cycle including Test Planning, Test Design, Test Execution, Defect Reporting and Tracking
Understanding and Analyzing Test Requirements, preparation of Requirement Traceability Matrix, Test scenarios, Test Cases, Reviewing the Test Cases and Test Case execution
Ability to understand several testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect – including tracking and addressing of any discovered issues.
Certified in System Administration is a plus
Strong interpersonal, communication, and presentation skills

ServiceNow QA Engineer