paycor
ServiceNow Business Analyst
Rothe Development, Inc.
Remote, USA
Full-time
Mid
Remote
Discovered 2 weeks ago
ServiceNowAgile/ScrumMicrosoft SharePointBoxMicrosoft Project
Free
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ServiceNowAgile/ScrumMicrosoft SharePoint
Key Skills for This Role
ServiceNowAgile/ScrumMicrosoft SharePointBoxMicrosoft Project
Full Job Posting
- Eliciting, refining, documenting, and managing business and functional requirements.
- Facilitating working sessions with stakeholders, product owners, developers, and platform administrators to ensure clear understanding of business objectives and technical constraints.
- Developing user stories, acceptance criteria, process maps, and related artifacts consistent with Enterprise ServiceNow Platform governance.
- Supporting backlog development, grooming, prioritization, and release planning activities.
- Translating business problems into structured requirements aligned with enterprise standards, governance models, and ServiceNow best practices.
- Supporting change management activities, including communications, documentation, testing coordination, and training-related input.
- Ensuring proposed solutions maintain platform stability, usability, and compliance with enterprise architectural and governance guidance.
- Assisting with production validation, root-cause analysis, and post-deployment assessments.
- 6+ years of business analyst or project management experience
- 3-5 years of business/mission (outcomes/impacts), strategic/tactical (project planning) and operational (implementation/service/product delivery)
Experience
- 3-5+ years of professional experience with the ServiceNow platform
- Strong experience working within Agile/Scrum, including managing user stories, backlog grooming, and sprint planning
- Experience with Risk Management and best practices
- Experience using tools for requirements gathering and implementation
- Proficient in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive), SharePoint, and Box.
• ServiceNow Certified System Administrator (CSA)
- Certified Business Analysis Professional (CBAP) International Institute of Business Analysis (IIBA)
- PMI Professional in Business Analysis (PMI-PBA) (Project Management Institute)
- ITIL Certification
• Agile Analysis Certification (IIBA-AAC) (IIBA)
- International Qualification Board for Business Analysis (IQBBA) Certified Foundation Level Business Analyst/Certified Advanced Level Business Analyst (CFLBA/CALBA)
- Exceptional stakeholder management and the ability to bridge the gap between technical teams and government customers
- Ability to work in complex, ambiguous, and fast-paced environments
- Strategy Management
- Microsoft SharePoint
- Microsoft Project
About Rothe Development, Inc.
Aerospace & Defense Manufacturing158 employeesFounded 1967
Women-owned aerospace services company providing engineering, IT, cybersecurity, and calibration services to NASA and defense customers.
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