ServiceNow Architect

Partners with IT and line of business functional groups to communicate and clarify business needs, contributes to the development of long-range system plans, and ensures that IT products, services and processes are aligned with line of business needs.

Define high-level migration plans to address the gaps between the current and future state, typically in sync with the IT budgeting or other capital planning processes

Provides technology consulting to solution architects, junior staff members, and others who are using or modifying multiple domain technologies within a solution, insuring the technology operates coherently to meet overall needs

Interaction with EA, OEMs, Technical leads for defining business solutions

Depending on the client’s need with particular standards and technology stacks create complete RFPs

Clearly articulate and sell architectural targets, recommendations and reusable patterns and accordingly propose investment roadmaps

Provide solution of RFP’s received from clients and ensure overall design assurance

Develop a direction to manage the portfolio of all the business/ domain requirements including systems, shared infrastructure services in order to better match business outcome objectives

Analyse technology environment, enterprise specifics, client requirements to set a collaboration solution for the big/small data

Provide technical leadership to the implementation of custom solutions through thoughtful use of modern technology

Define and understand current issues and problems and identify improvements

Evaluate and recommend solutions to integrate with overall technology ecosystem keeping consistency throughout

Understand the root cause problem in integrating business and product units

Validate the solution/ prototype from technology, cost structure and customer differentiation point of view

Collaborating with sales and delivery leadership teams to identify future needs and requirements

Tracks industry and application trends and relates these to planning current and future IT needs

Understanding enterprise requirements and provide solutions for technical ecosystem

Creating Intellectual Property in forms of services, patterns, models and organizational approaches.

Bring knowledge of automation in application by embracing Agile and dev-ops principles to reduce manual part

Responsible for successfully applying the technology in their domain to solve business problems in a supportable, cost effective, way

Analyze the current technology environment to detect critical deficiencies and recommend solutions for improvement. In addition, analyze the technology industry and market trends to determine their potential impact on the enterprise as well as on the enterprise technology architecture

Develop a direction to manage the portfolio of to-be-solutions including systems, shared infrastructure services, applications in order to better match business outcome objectives

Provide platform to create standardize tools, uniform design and techniques are maintained to reduce costs of maintenance

Seamless integration and advising of new and existing systems to eliminate potential problems and maintain data structure and bring value in terms of development

Serve as technical owner and point of contact for domain specific solutions and provide technical leadership to the design, development and implementation of custom solutions through thoughtful use of modern technology

Enable Delivery Teams by providing optimal delivery solutions/ frameworks

Build and maintain relationships with executives, technical leaders, product owners, peer architects and other stakeholders to become a trusted advisor

Collaborate with enterprise architect for translating business strategy to execution

Develops and establishes relevant technical, business process and overall support metrics (KPI/SLA) to drive results

Bring value in terms of quality in development activities by leveraging cloud based and scalable infrastructure

Identify technical, process, structural risks and prepare a risk mitigation plan for all the projects

Ensure quality assurance of all the architecture or design decisions and provides technical mitigation support to the delivery teams

Recommend tools for reuse, automation for improved productivity and reduced cycle times

Leads the development and maintenance of enterprise framework and related artefacts

Develops trust and builds effective working relationships through respectful, collaborative engagement across individual product teams

Provide architectural oversight of projects; ensure requirements are in alignment with business strategies and business architecture roadmap/framework.

Ensure solutions developed across organization are aligned to enterprise architecture standards and principles, leverage common solutions and services, and meet financial targets (cost and benefits).

Negotiate, manage and coordinate with the client teams to ensure all requirements are met and create an impact of solution proposed

Demonstrate thought leadership with strong technical capability in front of the client to win the confidence and act as a trusted advisor