Service Technician

Responsibilities

• Perform planned and preventative maintenance on company product lines and competitive equipment.
• Complete customer service break down calls and repairs as scheduled
• Prepare new equipment for installation and in-service
• Maintain customer records and profiles
• Prepare and complete customer work orders, warranty claims and parts orders
• Build and maintain our good relationship with our customers, sales staff and management
• Solve mechanical, and electrical problems utilizing, electronic, and paper service manuals and manufacturers technical support personnel
• Actively foster key customer relationships and realize future growth potential
• Requirements:
• Have a mechanical / electrical, or automotive background, training or certification
• Minimum of 2 years’ experience
• Strong Communication skills
• Self-starter who takes initiative and maintains excellent follow-through and follow-up
• Strong organizational skills
• Effective communication and customer service skills
• Strong computer skills
• Ability to work effectively in situations that involve change and/or competing demands
• Perform well in a fast-paced environment
• Proficient handling of all confidential and time-sensitive material
• Ability to stay within budget on expenditures
• Performs other related duties as required and assigned
• Possess a valid driver's license and clean driving record
• Some travel required
• Some Overtime maybe required

New career… new opportunities! What are YOU waiting for?