indeed
Service Support Senior Coordinator
Sourceo
Maharashtra, IND
Onsite
Discovered 1 weeks ago
Service sales coordinationService quotations and proposalsContract and order managementCustomer relationship managementMS OfficeExcel
Free
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Service sales coordinationService quotations and proposalsContract and order management
Role Overview
The Service Sales Coordinator supports service sales through customer inquiry management, quotation preparation, service agreement coordination, record maintenance, and timely execution of sales activities.
The role connects customers, sales teams, service teams, and internal stakeholders to support business objectives and customer satisfaction.
Key Skills for This Role
Service sales coordinationService quotations and proposalsContract and order managementCustomer relationship managementMS OfficeExcel
Full Job Posting
Job Summary
The Service Sales Coordinator supports service sales through customer inquiry management, quotation preparation, service agreement coordination, record maintenance, and timely execution of sales activities.
The role connects customers, sales teams, service teams, and internal stakeholders to support business objectives and customer satisfaction.
Sales and Customer Support
- Prepare and process service quotations, proposals, and contract documents.
- Coordinate with service engineers and operations teams for accurate pricing and service scope.
- Follow up with customers on quotations and pending orders.
- Support service sales representatives in achieving business targets.
- Handle customer inquiries related to annual maintenance contracts.
- Coordinate issue resolution with relevant departments.
Contracts and Order Management
- Process service orders and maintain records in ERP or CRM systems.
- Track contract renewals and proactively engage customers before expiry.
- Document and archive service contracts and purchase orders.
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