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Answer customer inquiries on benefits plans
Process Medical/Dental Claims
Ability to learn/retain large amounts of technical information
Navigate multiple record keeping systems
Strong communication (verbal and written) skills
The ability to multi-task and have great attention to detail
Ability to work with customers of diverse background and dispositions
Preferred Licensed in Life and Health, or obtain within 180 days of employment (paid study time)
Prior customer service experience
Medical or call center experience is a plus
SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.
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Privately held U.S. insurance broker providing property, casualty, risk management, and employee benefits services to organizations.
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Entry · 0+ years experience
Onsite
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