Claims Administrator

Responsibilities

• As a Claims Administrator, you will manage a caseload of medical-only Workers’ Compensation claims from start to finish. Your core responsibilities include:
• Reviewing and evaluating medical-only claims to understand what occurred
• Communicating with injured workers, medical providers, and clients
• Documenting claim activity accurately and consistently following CBCS Best Practices
• Making timely decisions within your assigned authority to resolve claims efficiently
• Submitting required state EDI filings and supporting Medicare compliance
• Identifying when a claim should be upgraded for further investigation or lost‑time consideration
• Evaluating potential subrogation opportunities and escalating when appropriate
• Meeting performance benchmarks for contact, reserving, and claim closure
• We’re seeking individuals with experience in a professional setting who bring strong attention to detail, organization, and communication skills. You should be comfortable managing multiple priorities, navigating documentation, and working both independently and as part of a team. Prior claims or insurance experience is a plus but not required. We provide training on the technical aspects of the role. More importantly, we’re looking for individuals who are dependable, motivated, and eager to build a long-term career in a high-performance environment.

Full-Time Benefits -

• Most benefits start day 1
• Medical, Dental, Vision Insurance
• Flex Spending or HSA
• 401(k) with company match
• Profit-Sharing/Defined Contribution (1-year waiting period)
• PTO/Paid Holidays
• Company-paid ST and LT Disability
• Maternity Leave/Parental Leave
• Subsidized Parking
• Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler Claims Services