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Service Manager – Construction Equipment
Brandt Tractor
Adelaide, AUS
Full-time
Mid
Onsite
Discovered 2 weeks ago
Free
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Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction.
Creates annual Service Department goals and budget in alignment with the organization’s financial and operational objectives.
Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge.
Review work orders for completeness and accuracy prior to customer billing
Ensures all departmental tools, equipment and vehicles are in good working order.
Manages recruiting, staffing and employee development activities for employees reporting to this position.
Full Job Posting
ARE YOU READY TO TAKE THE NEXT STEP WITH THIS EXCITING LEADERSHIP OPPORTUNITY?
Our Adelaide branch is looking for an exceptional individual to join our John Deere construction equipment service department as a Service Manager. To be successful you will be an individual with strong communication skills, excellent time management and an appreciation and understanding of customer’s needs.
About the role
Develops, communicates, enforces, and monitors effective Service Department processes to ensure internal and external customer satisfaction.
Creates annual Service Department goals and budget in alignment with the organization’s financial and operational objectives.
Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
Schedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge.
Review work orders for completeness and accuracy prior to customer billing
Ensures all departmental tools, equipment and vehicles are in good working order.
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