Service Engineer

• is accountable for managing assigned work and providing constructive feedback on technical issue encountered. applies judgment and makes decisions to solve relatively complex technical issues. follows OSI Security guidance/rules when handling confidential information. is responsible for effective, professional communication with customers (internal and external).
• is accountable for managing assigned work and providing constructive feedback on technical issue encountered.
• applies judgment and makes decisions to solve relatively complex technical issues.
• follows OSI Security guidance/rules when handling confidential information.
• is responsible for effective, professional communication with customers (internal and external).
• is assigned signing authority on certain controlled technical documents as required by OSI.

Education : Degree in Engineering or related field, or Diploma in Electrical/Electronic Engineering.

Minimum of 2 years of Engineering experience preferably in the military domain; experience in the delivery of complex support solutions to government/military customers is an asset.

Minimum of 2 years of practical work experience in a Service Engineering environment, preferably in marine electronics; experience in building and troubleshooting computer issues, radar, and electronic sensors is an asset.

with navigation products is an asset.

Extensive knowledge of Electronic and Windows operating systems; working knowledge of system networks and software scripting; excellent customer relation, prioritization, organizational, multi-tasking and communication skills; detail oriented; ability to work under supervision, independently and as part of a team.

A working understanding of communication and data transfer standards is essential.

Previous experience and willingness to train other internal and customer technicians an asset.

Other : Ability and willingness to travel (must have a valid passport) and continually learn new procedures and techniques; must be eligible to meet and maintain requirements for security clearance as applicable and if required must be able to work additional hours to meet the objectives of the position.

• Collaborative Culture: Work with a talented and supportive team that values innovation and teamwork.
• Diversity, Equity, and Inclusion: OSI is committed to fostering a workplace where everyone feels respected, valued, and empowered to contribute their best.
• Growth Opportunities: We invest in our employees' professional development and career growth with an annual employee driven development program.
• Competitive Benefits: Enjoy a pension plan, Private Medical Insurance, flexible working patterns, 25 days paid time off (exc. Bank Holidays), and a healthy work-life balance environment!