Service Engineer

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. About the Team Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do. Job Purpose:- To provide residential field support for assigned customers in the Qatar region. [ Yokogawa Systems & Products ]. This involves extensive travel throughout the assigned country and to other countries within the Middle East. Individuals must be able to work independently at customer sites in providing technical resolutions. Key Responsibilities & Accountabilities To provide technical assistance and maintain Yokogawa systems and products at customer sites To provide the customer with installation and start up assistance To perform administrative duties related to service calls Troubleshoots problems on customer systems. Corrects problems and repairs as necessary. Carries out preventive maintenance work on assigned service contracts Advises customer on site preparation and layout prior to installation Supervises system installation Performs system start up operations Assists customers in the commissioning of processes Modifies configuration and updates relevant documentation Provides 24 hour service when on call Repairs, configures, calibrates, stages and troubleshoots on systems in-house as required Reports activities, times, materials and expenses in accordance with requirements Performs any other related duties as required. Provides Training Courses to End Users based on System Requirements. Qualification and Experience Basic Qualification – Bachelor of Engineering in Instrumentation or Electronics Minimum 6 to 9 years’ experience in process industries-preferably Oil & Gas/Petrochemical Should have worked as Project/Service engineer on at least medium-sized project [ Mainly DCS / ESD ] Installation and commissioning Experience is preferable Good communication and inter-personal skills Thorough knowledge of standards and practices used in the industry.