Service Department Scanner / Document Management Clerk

• Document Preparation: Sort, organize, and prepare service repair orders, multi-point inspection forms, and technician notes by removing staples, paperclips, and smoothing out wrinkled pages.
• High-Volume Scanning: Operate professional scanning equipment to accurately digitize high volumes of physical paperwork daily.
• Data Indexing & Quality Control: Review scanned images for clarity, completeness, and accuracy. Correct any blurry pages or feed errors, and input matching vehicle identification numbers (VINs), customer names, or order numbers to catalog records properly.
• Digital Archiving: Upload verified documents into the company’s digital database or electronic records management system.
• Compliance & Disposal: Adhere strictly to company data security policies and compliance standards. Organize physical copies for secure short-term storage or destruction according to record retention schedules.
• Team Collaboration: Assist service advisors, managers, and administrative staff in locating or retrieving archived digital files when requested.
• Education: High school diploma or GED equivalent required.
• Experience: Prior experience in an administrative support, data entry, scanning, or clerical role is preferred but not required.

working within an automotive dealership, repair center, or industrial service environment is a strong plus.

• Technical Savvy: Comfort using scanners, computers, and digital file-management databases.
• Detail-Oriented: Exceptional attention to detail to catch missing pages, mismatched records, or unreadable scans.
• Physical Stamina: Ability to stand or sit for prolonged periods and lift boxes of files weighing up to 25 pounds.
• Competitive hourly pay based on experience.
• Stable Monday through Friday scheduling.
• Comprehensive training on proprietary electronic records software.
• Health, dental, and vision insurance packages for full-time employees.
• Is this role for an automotive dealership service department , a medical facility , or a different industry?
• What specific document management software (e.g., Reynolds & Reynolds, CDK Global, DocuWare) do you use?
• Do you have a specific hourly salary range or unique company benefits you would like to add?