Server Hardware

Key Responsibilities

• ✔ Installation & Deployment
• Install, configure, and deploy Dell PowerEdge servers and associated hardware components (CPU, memory, storage, RAID controllers).
• Rack, cable, and power physical servers in data centers.
• ✔ Hardware Maintenance
• Perform regular preventive maintenance, firmware updates, and hardware diagnostics.
• Replace or upgrade faulty components (HDD/SSD, RAM modules, RAID controllers, power supplies, fans).
• ✔ Troubleshooting & Support
• Identify and resolve server hardware issues across production and non-production environments.
• Work with vendor support (Dell ProSupport) to diagnose and escalate complex hardware faults.
• Monitor server health using iDRAC, OpenManage, and system logs.
• ✔ Documentation
• Maintain accurate hardware inventory, asset tagging, and configuration records.
• Document hardware changes, maintenance procedures, and incident reports.
• ✔ Performance & Capacity Planning
• Assist in capacity planning and forecasting of hardware needs.
• Provide input for server refresh cycles and hardware lifecycle management.
• ✔ Security & Compliance
• Ensure hardware security best practices (BIOS passwords, physical access controls).
• Comply with change management and ITIL processes.
• ✔ Collaboration
• Work closely with Networking, Virtualization, Storage, and Security teams.
• Support projects involving new hardware deployments, migrations, and upgrades.