Server Engineer - AI Systems

Hands-on technical work (roughly 40 percent)

• Perform BIOS, firmware, and BMC audits on inbound AI systems and hyperscaler gear
• Run GPU diagnostics and interpret results, including NVIDIA field diagnostics, DCGM, and XID fault classification, and make disposition calls on that basis
• Troubleshoot faults across GPU, baseboard, NVLink and NVSwitch , PSU, cooling, and fabric
• Configure and validate InfiniBand and Ethernet fabric, including adapter firmware, cabling, and transceiver compatibility
• Own configuration and assembly quality for systems being built to a customer order
• Own burn-in and certification testing, and sign off on units as sellable
• Feed accurate technical attributes back into the master data and inventory record so what Sales sees is what is on the floor

Making the answer repeatable

• Document recurring technical questions into reusable reference material so Sales stops asking the same thing twice
• Maintain the internal config catalog: what Velerity builds, what it costs to build, and what it takes to build it
• Train sales staff on enough technical baseline to qualify opportunities without escalating everything
• 5 or more years in data center hardware engineering, field engineering, systems integration, or a hyperscaler or ODM environment
• Direct hands-on experience with NVIDIA AI systems: DGX or HGX A100 and H100 platforms, SXM and PCIe form factors, NVLink and NVSwitch topology
• Working knowledge of InfiniBand fabric: HDR and NDR, ConnectX adapters, Quantum switches, subnet management, cabling and transceiver rules
• Broad enterprise server fluency across the major OEM lines, not just accelerated platforms. You should be able to spec, configure, and troubleshoot across:
• Dell EMC PowerEdge , including the R and XE series, iDRAC, PERC controllers, and OpenManage
• HPE ProLiant and Apollo , including iLO , Smart Array, and Intelligent Provisioning
• Supermicro , including SuperServer and GPU chassis lines, IPMI, and the SuperMicro Update Manager
• Lenovo ThinkSystem , including XClarity
• Cisco UCS , including B and C series, fabric interconnects, and UCS Manager or Intersight service profiles
• ODM and hyperscaler gear : OCP form factors, Open Rack, and high-density sled and blade platforms from the major ODMs
• Able to read a mixed manifest of enterprise gear and say quickly what it is, what it is worth configuring into, and what it will take
• Firmware and low-level configuration: BIOS, BMC, IPMI, Redfish, and OEM-specific management tooling and firmware bundles
• GPU diagnostics and fault interpretation, including XID codes, ECC and row remap behavior, bus and link faults, and firmware level faults
• Data center power and cooling fundamentals: three-phase power, rack level power budgeting, PDU configuration, high-density air cooling, exposure to liquid cooling
• Demonstrated ability to explain technical constraints to a non-technical audience without either dumbing it down or burying them