Senior Workplace & Facilities Manager, SEAO

Deliver high-level services (hospitality, maintenance, cleaning,..) aligned with Richemont standards; proactively identify and address operational challenges across the portfolio.

Lead the development and execution of regional project rollouts specifically for the SEAO market.

Reinforce the core workplace and facilities team to effectively support new initiatives for the sub-region.

Provide ongoing support to Maisons for boutique facilities operations and office renovation projects.

Manage service providers across the portfolio, identifying country and cross-Maison synergies to ensure efficiency and service quality through an Integrated Facility Management (IFM).

Manage local projects and ensure successful implementation of digitalization and automation initiatives for offices and boutiques to streamline service requests, planned maintenance or hospitality experience.

Demonstrate agility and adaptability in multitasking, consolidating and summarizing buildings and offices space requirements - Coordinate when needed workplace projects including refurbishments or moves.

Implement KPI and SLA’s monitoring and reporting to enable continuous optimization of site activities and budget impact.

Develop and monitor operating budgets with a focus on performance and synergy.

Guarantee regulatory compliance across the entire scope, including Sustainability requirements.

Promote collaboration with internal division (Maisons and Richemont) following correct lines of communication and best practices sharing.

Facilitate seamless project transitions to go-live and operations through effective Change Management and Communication, ensuring engagement and alignment.

Maintain positive communication with suppliers and partners, fostering strong collaboration.