workday
Senior Workday Support Analyst
Medtronic
Hyderabad, IND
Full-time
Senior · 8+ years experience
Hybrid
Discovered 3 weeks ago
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Key Skills for This Role
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R esponsibilities may include the following and other duties may be assigned:
- Serve as the functional subject matter expert for Workday Recruiting configuration, support, and process optimization.
- Configure and maintain Workday Recruiting business processes, condition rules, notifications, questionnaires, candidate stages, disposition reasons, approval routing, and related recruiting setup.
- Support end-to-end recruiting workflows, including requisitions, approvals, job postings, candidate management, interviews, offers, pre-hire activities, and duplicate candidate resolution.
- Partner with Talent Acquisition, HR, HR Operations, and business stakeholders to gather requirements and implement scalable Workday solutions.
- Troubleshoot and resolve complex production issues, process failures, and system defects through root cause analysis and sustainable resolution.
- Triage and resolve ServiceNow cases while providing ongoing production support.
- Maintain recruiting-related configuration, including offer letter templates, communication templates, application settings, and evergreen requisition setup.
- Support Workday Talent Management and Performance processes, including review cycles, workflow routing, notifications, talent reviews, calibration activities, and related configuration updates.
- Assess, test, document, and validate Workday feature releases and configuration changes.
- Ensure configurations align with governance, compliance, process consistency, and data integrity requirements while identifying opportunities to simplify workflows and improve user experience.
Required Knowledge and Experience
Must have Bachelor's degree from a recognized university,
Must have overall 8-12 years of Industry experience and minimum 4 years of Human Capital Management (HCM) systems experience, including Recruiting configuration experience; or an advanced degree with a minimum of 2 years of Recruiting application configuration experience.
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