Senior Training & Performance Manager
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Key skills for this role
About the Role
Deja Vu Real Estate seeks a Senior Training & Performance Manager to design and implement sales training programs for real estate consultants. Requires 4-8 years in sales training/enablement with at least 4 years in Dubai real estate.
Key Skills for This Role
Responsibilities
- Design and implement a structured Sales Training curriculum
- Develop learning paths for new hires, experienced consultants, team leaders, and managers
- Create onboarding, advanced sales, and leadership development programs
- Maintain all sales playbooks, SOPs, scripts, and learning materials
- Design and deliver training on real estate market knowledge, consultative selling, negotiation, etc.
- Coordinate with developers for project launch training
- Conduct one to one coaching sessions and shadow agents
- Monitor and report on performance KPIs
- Train Team Leaders and Managers on sales coaching and pipeline reviews
- Conduct weekly role plays, monthly sales workshops, and quarterly boot camps
Requirements
- 4–8 years in sales training, sales enablement
- Minimum 4 years within Dubai real estate or another high performance consultative sales industry
- Proven track record of increasing sales conversion and productivity
- Experience designing structured training academies
- Strong understanding of CRM systems, sales methodologies, and performance analytics
Full Job Posting
Role Overview
- The Senior of Sales Training & Performance is responsible for designing, implementing, and continuously improving the company's Sales to develop world class real estate consultants capable of consistently converting leads into revenue.
Key Responsibilities Sales Development
- Design and implement a structured Sales Training curriculum.
- Develop learning paths for new hires, experienced consultants, team leaders, and managers.
- Create onboarding, advanced sales, and leadership development programs.
- Maintain all sales playbooks, SOPs, scripts, and learning materials.
Skills Development
- Design and deliver training on: Real estate market knowledge, Product and developer knowledge, Consultative selling, Buyer psychology, Communication skills, Presentation skills, Site visits, Objection handling, Negotiation, Closing techniques, Referral generation, After sales relationship management
Product & Market Enablement
- Coordinate with developers for project launch training.
- Develop product comparison guides.
- Conduct market intelligence sessions.
- Keep the sales team updated on pricing, inventory, incentives, and market changes.
Performance Coaching
- Conduct one to one coaching sessions.
- Shadow agents during calls, meetings, and site visits.
- Review recorded sales calls and provide coaching feedback.
- Identify performance gaps and create individual development plans.
- Mentor high potential consultants.
Sales Process Optimization
- Standardize the complete lead to sale process.
- Build qualification frameworks and follow up processes.
Sales Quality Assurance
- Audit calls and CRM records.
- Ensure compliance with company sales standards.
- Measure communication quality.
- Deliver feedback and corrective coaching.
Performance Analytics
- Monitor and report: Lead response time, Contact rate, Qualification rate, Appointment conversion, Viewing conversion, Offer conversion, Booking conversion, Average transaction value, Sales cycle duration, Training effectiveness, Individual consultant performance.
Leadership Development
- Train Team Leaders and Managers on: Sales coaching, Pipeline reviews, Forecasting, Recruitment interviewing, Performance conversations, Team development.
Continuous Improvement
- Conduct weekly role plays.
- Organize monthly sales workshops.
- Run quarterly boot camps.
- Benchmark best practices from leading brokerages and sales organizations.
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