Senior Technical Trainer

Responsibilities

• Consult with stakeholders to define technical enablement needs; this is a shared responsibility with the training team.
• Work with multiple teams, including Engineering, Product Management, SME, Sales, and Support, to consolidate knowledge elements, review, validate, and ensure training content aligns with business requirements.
• Manage and deliver technical training to our customers, prospects, partners, and internal Qualys employees, in-person or via virtual mediums.
• Collaborate with team members to design, develop, maintain and deliver exceptional technical training materials in multiple modalities, including eLearning, videos, simulations, labs, and instructor-led classroom training.
• Independently design, build, and deliver training courses and associated training aids like videos, simulations and lab guides.
• Be an advocate for Qualys Products and contribute to the success of our training programs.
• Conduct peer reviews for existing content development activities.
• Assist Leads on Training Projects.
• Develop your skills to become a subject matter expert on flagship products you create and deliver training for and address various knowledge needs for the support organization with the prime responsibility of training customers and employees.
• Assist in designing, building, and maintaining virtual lab environments and associated lab guides to support technical training courses.
• Manage functions in the Learning Management System relevant to your job duties.

Essential