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Senior Technical Problem Management Analyst
Mindpool Technologies
Pune, IND
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 weeks ago
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Mindpool is hiring for Sr Technical Problem Management Analyst in Pune Mandate skill set: Strong communication skills and able to lead calls with multiple teams engaged, with good probing skills.
Understanding of Incident and Problem Management processes, to perform Root cause analysis on Major Incidents.
Understanding of ITIL. 5-6 years of experience in IT, experience in Support/Problem Management is a plus.
Azure fundamentals knowledge is a plus.
Knowledge about Sunrise Clinical Manager (SCM) is a plus.
About Mindpool Technologies
IT ServicesFounded 2011
Provider of IT staffing, software development, and digital services.
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