Senior Technical Account Manager

6+ years of experience in a customer-facing technical role, such as Technical Account Manager, resident solutions architect, professional services engineer, or consulting role.

Deep, hands-on Kubernetes experience in production environments. You should be comfortable directly troubleshooting workloads, pods, networking, storage, resource allocation, and deployment issues rather than solely advising customers at a high level.

2+ years of experience in a startup environment, ideally in modern data infrastructure, including cloud applications, databases, ELT tools, data warehouses or related fields (startup implementation experience is a bonus).

Hands-on experience with one or more AI frameworks.

Exposure to AI agent frameworks and prompt engineering best practices is a strong plus.

Proven track record of supporting products that directly impact business productivity.

Exceptional customer orientation with a focus on delivering seamless onboarding and ongoing technical success.

Strong interpersonal and presentation skills.

At Airbyte, we believe great work happens when people feel supported, trusted, and empowered to grow. Our market-leading Total Rewards package is designed to help you thrive professionally and personally. Our benefits and perks include:

Flexible PTO with a culture that encourages at least 25 days off annually

16 weeks fully paid parental leave for all parents

Comprehensive medical, dental, and vision coverage for employees and dependents

401(k) retirement plan

Professional development budget, conference sponsorship, and book reimbursement

Commuter benefits and monthly internet reimbursement

Breakfast and lunch in our San Francisco office

A collaborative, in-person culture focused on learning, growth, and impact

If you find this role exciting, we encourage you to apply even if you think you don’t meet all of the requirements!

We are not accepting agency submissions or recruiting firm support for this role. Unsolicited resumes will not be considered.

Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodations due to a disability.