Base Career helps you apply smarter for this job.
Key skills for this role
As a dedicated Sr. Systems Analyst, you will have a significant impact at Netrio working with one of our valued clients. Our clients will look to you as a subject matter expert when it comes to purchasing and setting up new equipment within their environment. You have the ability to create a positive experience for our clients and influence their impression of Netrio.
You will be using cutting edge technology in supporting various clients, as well as, evaluating all nodes in an environment and making recommendations, based on the client’s requirements. The Sr. Systems Analyst will be a level 2-3 support role. You will need to have a good understanding of WIN10 and WIN11, experience with a ticketing system, and excellent verbal/written communication skills. Management will look to you to be professional and courteous, as well as, possessing a drive for self-improvement.
As a dedicated Sr. Systems Analyst, you will have a significant impact at Netrio working with one of our valued clients. Our clients will look to you as a subject matter expert when it comes to purchasing and setting up new equipment within their environment. You have the ability to create a positive experience for our clients and influence their impression of Netrio.
You will be using cutting edge technology in supporting various clients, as well as, evaluating all nodes in an environment and making recommendations, based on the client’s requirements. The Sr. Systems Analyst will be a level 2-3 support role. You will need to have a good understanding of WIN10 and WIN11, experience with a ticketing system, and excellent verbal/written communication skills. Management will look to you to be professional and courteous, as well as, possessing a drive for self-improvement.
Provide global end-user and desktop support in a fast-paced environment (includes all offices, remote and executive leadership support)
Office 365 applications and Windows 10 operating system support
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
McKinney, USA
McKinney, USA
New York City, USA
Belfast, GBR
Belfast, GBR
Belfast, GBR
Pune, IND
Pune, IND
Microsoft Active Directory and Office 365 Exchange Online management
Citrix Cloud/Microsoft Azure VDA/VDI platform management and support
HP Workstation, HP Thin Client, Lenovo laptop management and support
Cisco VoIP phones, Cisco Unified CM and Cisco Unity Connection Administration
Mobile device (iOS, Android) support managed through MDM platform (MobileIron)
Supporting video conferencing systems (Zoom, Neat, Poly)
Supporting Market Data Applications (Bloomberg Anywhere/Terminal, etc.)
Basic Network troubleshooting (DNS, DHCP, Network slowdowns, remote VPN/VDI connectivity problems, etc.)
Consistently logging and monitoring service tickets to ensure fast, thorough resolution and documentation of every issue through JIRA Service Desk
Office moves and build outs
Device inventory and asset management
Employee onboarding/offboarding
Netrio is one of the largest full-service IT MSPs focused on mid-market to enterprise customers. We’re 100% focused on delivering meaningful outcomes for our clients, from driving innovation, efficiency and growth to reducing cost and risk, through services including managed infrastructure, cybersecurity, cloud, connectivity, and custom software development.
Provides managed IT and cybersecurity services for mid-market enterprises.
Visit company websiteJobs and hiring trendsFull-time
Senior · 5+ years experience
Onsite
Apply faster on company sites with our extension.