lever
Senior / Staff Program Manager, Fleet Readiness & Response Process Improvement
Zoox
CAN
Full-time
Senior · 8+ years experience
Hybrid
Discovered 1 weeks ago
Free
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In this role, you will:
Identify operational improvements for the Mission Readiness function that set us up for scale
Work cross-functionally to intake, document, and prioritize requests for process changes from a number of partner teams
Design and document workflows focused on vehicle charging, cleaning, inspections, etc
Provide bi-weekly status updates to key stakeholders on process improvement initiatives
Set the vision for the Mission Readiness function and ensure success via metrics like vehicle turnaround time
Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or a related field
- 8+ years of experience in program management, operational excellence, process improvement, or a related field
- Experience in a product-based operations environment
- Prior experience developing and using data and metrics to support strategic decision-making
- Excellent written and verbal communication skills
- Proactive mindset and resourcefulness
Bonus Qualifications
Master's degree in a relevant discipline (Business Administration, Engineering, Computer Science, Program Management, etc.)
Six Sigma Certifications
PMP, PgMP, or similar project management certification
Experience in the autonomous vehicle, ride-hail, transportation, or other relevant mobility industries
Experience with Lean/Six Sigma methodologies and ideally, possessing certifications
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