Senior Specialist, Credit Card Sales (12-Month Contract)

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,700 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!

Supporting branch Visa acquisition, activation, engagement, and portfolio growth targets

Monitoring branch sales performance and identifying opportunities to improve results

Developing action plans with branch and regional leaders to address performance gaps and improve Visa sales effectiveness

Executing sales campaigns, product launches, promotional offers, and branch initiatives

Actively engaging branch teams through in-person visits, team huddles, coaching conversations, and sales support to build excitement, confidence, and accountability around Visa recommendations

Developing and delivering Visa product training, sales workshops, coaching sessions, team huddles, and mentoring support for frontline employees and branch leaders

Building frontline confidence in delivering member-centric and suitable Visa recommendations

Acting as the Visa subject matter expert and point of contact for branch teams

Creating, maintaining, and coordinating branch-facing job aids, FAQs, sales playbooks, and training resources in partnership with the appropriate readiness and change partners

Gathering branch feedback and identifying opportunities to improve sales processes, tools, reporting, product knowledge, and workflows while escalating broader readiness or change management needs to the appropriate accountable teams

Analyzing sales effectiveness, training adoption, and readiness to recommend continuous improvements

Partnering cross-functionally with Product, Marketing, Member Experience, Operations, Analytics, Risk, and branch teams to support product enhancements, policy changes, campaigns, and change management initiatives focused on Visa sales enablement and branch adoption

Post-secondary education in Business Administration, Commerce, Marketing, Finance, or a related discipline

5+ years of experience in sales enablement, retail banking, credit card products, business development, training, or a related financial services role

Demonstrated experience coaching, training, or developing frontline employees to achieve sales and performance goals

Strong knowledge of credit card products, consumer lending, and banking products and services

Experience analyzing sales performance and developing strategies to drive business growth

A confident, engaging communication style with the ability to connect quickly with frontline employees, influence behaviour, and inspire action in a sales environment

Proven ability to influence stakeholders through strong relationship-building skills and collaborate effectively across multiple business areas

Strong analytical, problem-solving, and organizational skills

Relationship-Focused – Skilled at building trust and credibility with frontline teams and leaders.

Energizing and People-Oriented – You enjoy being visible in the business, building relationships, starting conversations, and encouraging others to take action.

Strategic – Able to translate business objectives into actionable sales and engagement strategies.

Collaborative – Effective at working across teams to achieve shared goals and outcomes.

Results-Oriented – Motivated to drive performance and achieve growth targets.

Coachable and Coaching-Oriented – Passionate about helping others build confidence, capability, and success.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

This role offers a salary range of $76,500 to $99,000 per annum . The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer : We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.

Customizable Benefits : Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.

Generous Vacation : New employees start with 3-4 weeks of vacation per year, with additional days earned over time.

Extra Stat Holidays : In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.

Immediate Health Coverage : Health and dental benefits begin on your hire date, with three levels of coverage to choose from.

Defined Benefit Pension : Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA).

This role is an open vacancy, and our hiring process is grounded in fairness, transparency, and inclusion. We are committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.