Senior Solutions Engineer

At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient.

Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence.

But the real power behind it all?

Our people.

We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference.

If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.

N-able is seeking a Post Sales Solutions Engineer to join us on this exciting journey as we grow!

Please note this is a hybrid role, therefore attendance at the Morrisville collaboratio hub is required.

· Build and Foster Relationships: Connect with partners to really understand their needs, tech stack, and how they're using our products, making sure they get the most out of their investment in N-able.

· Technical Expertise and Guidance: Offer top-notch technical advice by digging into complex requirements and making sure they fit well with N-able products.

Work closely with partners to navigate any product gaps, and lead by example within the team, mentoring your colleagues.

· Partner Success Advocacy: Be the voice of our partners in technical talks with Product Management and Development.

Show them how they can get even more out of N-able products to boost their business.

· Solution Design and Implementation: Collaborate with partners to tackle their technical needs.

Guide them through creating custom monitoring, automation, and reporting solutions that fit their goals perfectly.

Share best practices for deploying N-able products.

· Troubleshooting and Problem Solving: Get hands-on with tricky technical issues, making sure partners' problems are solved quickly, whether by you directly or by looping in our Support or other teams when needed.

· Training and Enablement: Provide training and support to both partners and internal teams, ensuring everyone gets the most out of N-able products.

· Market and Competitive Insight: Use your knowledge of MSPs and competitors to help with customer migrations and share insights that keep our partners ahead of the curve.