Senior Solutions Engineer - Cybersecurity

At N-able, we’re not just helping businesses be secure; we’re redefining what it means to be cyber resilient.

Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence.

But the real power behind it all?

Our people.

We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference.

If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do, and in you.

As a Cyber Security Solutions Engineer, you will serve as a trusted technical advisor helping customers maximize the value of N-able security solutions, including MDR, XDR, ITDR, and related cybersecurity offerings.

You will partner with customers, SOC analysts, Customer Success, Product Management, and Engineering to improve security posture, accelerate threat detection and response, and drive long-term customer success.

• Act as the primary technical advisor for customers using N-able security solutions.
• Drive adoption and optimization of N-able MDR and XDR capabilities.
• Conduct security architecture and posture reviews, providing best-practice recommendations.
• Guide customers on threat detection, incident response, and security operations maturity.
• Support integrations across endpoint, identity, email, cloud, and network security technologies.
• Partner with the SOC to review incidents, investigations, and remediation strategies.
• Deliver technical workshops, enablement sessions, and security reviews.
• Support renewals, expansions, and retention initiatives alongside Customer Success and Account Management.
• Provide customer feedback to Product and Engineering to influence future platform enhancements.
• Serve as a cybersecurity subject matter expert during escalations and strategic customer engagements.
• 3+ years in Solutions Engineering, Security Engineering, Security Consulting, MDR/XDR, Professional Services, or a related cybersecurity role.
• Experience with MDR, XDR, EDR, SIEM, SOAR, or security operations technologies.
• Strong understanding of threat detection, incident response, and cybersecurity best practices.