Senior Solutions Engineer

Medallia is the pioneer and market leader in Experience Management.

Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime.

Experiences shape the way people feel about a company.

And they greatly influence how likely people are to advocate, contribute, and stay.

At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role In this role you will partner with Sales Executives and Enterprise Solutions Engineers to:

• Understand potential business opportunities at customer prospects. This includes researching and understanding prospects' go-to-market strategies and identifying potential solution hypotheses and value drivers of Customer Experience and Employee Experience programs.
• Collaborate effectively with multiple internal organizations, including Sales, R&D, Marketing, Professional Services, and the partner support ecosystem, to achieve sales objectives
• Immerse yourself in Medallia’s cutting-edge technology and tackle real business problems for our clients and prospects
• Gain exposure to a wide range of industries, the opportunity to specialize in a specific business vertical, and work with great colleagues from diverse backgrounds
• Build your knowledge and skill-set in value-based selling
• Be a critical member of the sales team, a leader, coach, and a trusted advisor for our prospects
• Have the chance to own your career path as we build and grow a new team
• Solution Engineers partner with the broader Sales to shape the Stakeholder Experience vision of prospect sand existing clients and present Medallia's solutions to capture every signal, analyze and predict behavior, and generate the biggest impact for our clients.
• Relationship Building - Build trusted solutions advisor relationships with key strategic partners and clients.
• Proposals - Create compelling written proposals in collaboration with Medallia’s Shared Services Organization, leveraging a robust internal RFP repository system and templates that describe and explain Medallia’s capabilities