Senior Solutions Consultant

Reporting to the Manager of Solutions Consulting EMEA, this role sits at the intersection of technology, revenue, and customer success. You’ll partner with Account Executives, Customer Success Managers, and Service Delivery to solve complex identity challenges for enterprise customers, leading efforts from the discovery and solution design through to evaluation for prospects and existing customers.

You’ll translate technical and business requirements into scalable solutions, lead technical engagements, and ensure customers realize maximum value from Trulioo’s platform. This is a hands-on, client-facing role for someone who enjoys deep technical problem-solving while influencing strategic outcomes.

This role is expected to leverage AI and emerging technologies to improve productivity, enhance decision-making, and continuously optimize how work is performed.

This will be a full-time, permanent position that can be done remotely for the right person.

Engage with customers directly, acting as the key technical point of contact for our most strategic customers

Own the discovery process to uncover business objectives, customer technical requirements, run technical demonstrations and proof of concepts

Collaborate cross-functionally to deliver seamless customer outcomes

Contribute to internal knowledge and technical excellence

Post-Secondary Degree or combination of desired experience and education

3-5 years experience in a Senior Technical Support, Solutions Consultant or Implementation Specialist role. Relative experience or in identity verification, compliance, or fintech industries is a plus.

Excellent communication and presentation skills, with the ability to explain technical concepts to non-technical audiences.

Ability to work collaboratively in a fast-paced, team-oriented environment

Technical background with familiarity in JSON, RESTful APIs, and native and web-based SDKs would be desirable.

At Trulioo, we strive to create an interview experience that is transparent, engaging, and respectful of your time. Our process is designed to help us learn more about your skills and experience while giving you insight into our team, culture, and the impact of the work we do.

Here's what you can expect throughout the interview process:

Recruiter Interview: 30 minutes

Hiring Manager Interview: 45 minutes

Panel Interview: 60 minutes

Final Leadership Interview: 30 minutes

At Trulioo, you’re not just an employee. You’re a valued member of our Trulicrew on a journey of professional and personal growth with a world-class organization. With Trulioo, you have the power to revolutionize the intersection of technology, digital trust and online identity to open the global economy to everyone. Together, we can shape the digital future.

We’re on the lookout for exceptional people to empower with trust, autonomy and the freedom to cultivate their potential. Your curiosity, meticulous attention to detail and passion to contribute are highly valued. If that resonates with you, apply today to become a part of our team. Join us in shaping a future where your career isn’t just a journey but also a boundless exploration into the possibilities of technology and digital identity verification.

Get an inside look at life at Trulioo by following us on LinkedIn , or learn more about us at www.trulioo.com

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply. Research has shown that minorities and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

Trulioo welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. Finally, we know from time-to-time emergencies happen and you may need to reschedule an interview - we understand and encourage you to be in communication without worrying about losing the opportunity or your credibility.

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