Senior Solutions Architect

As a Senior Solutions Architect (SSA) in Tech Solutions, you will serve as the technical and consultative leader for complex, enterprise-grade Mindtickle implementations. This role blends deep technical expertise, strong business acumen, and customer-centric consulting. You will partner with customers, Sales, Product, Engineering, and Professional Services to design scalable, secure, and outcome-driven solutions that deliver measurable business value.

You are not only responsible for how the solution is built, but why it is built that way—balancing speed, scalability, security, and long-term maintainability.

Solution Architecture & Delivery: Own end-to-end architecture for complex enterprise implementations, from technical discovery and design through production deployment, including custom and non-standard use cases.

Consultative Customer Advisory: Lead deep technical discovery with IT, Security, Ops, and executive stakeholders; translate business objectives into scalable, secure solutions and clearly articulate trade-offs and impact.

Integrations, Data & Analytics: Design and govern integrations using APIs, SSO, and iPaaS tools; define data models and enable advanced reporting and analytics while ensuring data integrity and security.

Product & Engineering Partnership: Act as the technical bridge between customers and Product/Engineering, translating gaps into clear requirements and providing field-driven feedback on platform scalability and extensibility.

Delivery Ownership & Governance: Own technical delivery, including scoping, estimates, risk management, documentation, and adherence to architectural and security standards; contribute to SOWs and RFP/RFI responses.

Mentorship & Scale: Mentor Solution Architects and Consultants, contribute to reference architectures and reusable assets, and elevate solutioning standards across the organization.