Senior Software Engineer - SRE

Embed with product teams, helping them improve their operational maturity by setting up and refining practices around on-call, monitoring, alerting, and run books

Run regular game day exercises with product teams, helping them feel more prepared to investigate and quickly remediate incidents

Jump into application code written in Haskell & TypeScript and implement reliability techniques such as retries, better error handling, better logging, circuit breaking, etc

Steer SLOs towards meaningful customer outcomes that product teams are accountable for. Those SLOs become a strong signal for whether the product is working as intended

Champion reliability practices through design document and code reviews

Identify observability gaps that hinder debugging, incident response, and business intelligence and help close those

Advocate for longer-term improvements that non-product engineering teams can drive

Participate in the product team's on-call rotation while embedding or as part of a more general engineering rotation, helping us improve processes and how we learn from incidents

Has past Site Reliability Engineering or DevOps experience

Has measurable examples of influencing an organization towards greater reliability

Has significant experience with PostgreSQL

Has authored and operated Temporal workflows

Has experience with observability platforms like Grafana or Honeycomb

Has familiarity with OpenTelemetry

If this role interests you, we invite you to explore our public demo at personal-demo.mercury.com.

Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.