Senior Site Reliability Engineering - Storage

Lead design, deployment, and operations of production NAS, SAN, and Object Storage platforms, ensuring reliability, performance, and security.

Capture requirements from partner teams, architect storage solutions, and drive end‑to‑end implementation for new and existing services.

Develop, maintain, and improve automation for provisioning, configuration, monitoring, incident response, and lifecycle management of storage infrastructure.

Participate in on‑call and incident response, lead troubleshooting of complex storage and performance issues, and drive root cause analysis and preventive actions.

Define and track SLOs/SLIs and error budgets for storage services, using observability and analytics to continuously improve reliability and efficiency.

Build and maintain runbooks, standard operating procedures, and comprehensive documentation for storage services and automation.

Analyze capacity and usage trends, perform forecasting, and recommend scaling or optimization strategies to support business growth.

Collaborate closely with SRE, infrastructure, networking, and application teams in a follow‑the‑sun model to deliver consistent, high‑quality service.

Mentor junior engineers, share best practices, and help drive adoption of SRE principles across the team.

12+ years of experience in Site Reliability, DevOps, or Infrastructure Engineering, with significant focus on storage systems.

Strong hands‑on experience with design, deployment, and operations of enterprise‑grade NAS, SAN, and/or Object Storage platforms.

Solid understanding of SRE concepts (SLOs/SLIs, error budgets, incident management, observability, postmortems).

Proficiency with Infrastructure as Code and configuration management tools (e.g., Terraform, Ansible, Puppet, SaltStack) and source control systems.