Senior ServiceNow Developer, IT

Design and develop ServiceNow solutions using out-of-the-box capabilities and custom development (Scoped Apps, workflows, integrations).

Configure and perform development on modules such as ITSM, ITOM, TPRM, and Employee Center Pro.

Build and maintain integrations using REST/SOAP APIs, MID Server, and third-party systems.

Deliver high-quality, reusable, and scalable code aligned with platform standards.

Collaborate with architects and BSAs to translate business requirements into technical solutions.

Participate in technical design discussions, effort estimation, and solution reviews.

Ensure adherence to design standards, data models, and architecture guidelines.

Ensure compliance with platform security, performance, and upgrade readiness.

Support platform health initiatives including technical debt reduction and optimization.

Perform unit testing and support QA, UAT, and production deployments.

Participate in peer reviews and ensure code quality before release.

Troubleshoot production issues and provide timely resolution.

Contribute to automation, AI-driven solutions, and modern ServiceNow capabilities.

Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field;

5+ years of experience in ServiceNow development .

Hands-on experience with: ServiceNow scripting (JavaScript, Glide API) Flow Designer, Business Rules, UI Policies, Client Scripts Integrations (REST/SOAP, MID Server)

ServiceNow scripting (JavaScript, Glide API)

Flow Designer, Business Rules, UI Policies, Client Scripts

Integrations (REST/SOAP, MID Server)

Experience working in Agile delivery environments.

ServiceNow certifications (e.g., Certified System Administrator, Application Developer, Implementation Specialist).

Experience with ITSM, ITOM, CMDB, or Employee Center.

Knowledge of CSDM, service mapping, and enterprise integrations.

Strong problem-solving and analytical skills

Attention to detail and quality mindset

Effective communication with technical and non-technical stakeholders

Ability to manage multiple priorities in a fast-paced environment

Team collaboration and knowledge sharing

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

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