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Senior Sales Executive - Ecommerce

Transmed
Jeddah, KSA
Full Time
Senior
2 weeks ago
E commerceSalesCustomer Relationship ManagementNegotiationAccount ManagementFMCG
Free

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E commerceSalesCustomer Relationship Management
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Job Purpose

  • To manage all e retailer account relationships by ensuring smooth distribution of the consumer products through efficient execution of online fundamentals in order to achieve target sales for Transmed in the E commerce channel.

Key Accountabilities

  • Customer Management: Maintain a strong strategic business relationship with key stakeholders at the customer level to create a collaborative working relation and leverage those relationships to achieve company’s objectives.
  • Spot business building opportunities on e retailer’s platform and recommend these internally to relevant stake holders in order to address them and build the business further.
  • Knowledge of key insights and developments within the customer ahead of time and leveraging these changes to build the business.
  • Identify opportunities around process improvements and suggest solutions in order to improve efficiencies internally and externally.
  • Ensure customer scorecard is updated on monthly basis to identify key insights in order to improve on key KPIs. The scorecard should be shared internally and externally.
  • Ensure that receivables are collected across e Retailers within the agreed payment terms in order to sustain company's cash flow levels.
  • Processing necessary documentation for all e Retailers such as account opening, payment terms and GRV requests.

Monthly Initiatives And Business Plan

  • Negotiate and secure budgets from category managers to participate in customer events to grow brand sales.
  • Create and share initiatives across assigned e retailers on time as per the quarterly deployment plan and the calendar of events agreed with the e retailers.
  • Create campaign briefs outlining a clear and detailed execution plan in order to achieve a perfect execution.
  • Ensure that all visibility elements aligned in Transmed’s Joint Business Plan with the customer are executed across all e Retailers by tracking frequently.
  • Spot Execution Gaps VS Agreements in the e Retailers and communicate these to the customer in order to address them and build corrective action.
  • Analyse each campaign / initiative based on the data received from the e retailers to measure the success of the campaign and share opportunities, leanings and insights with relevant stakeholders.

Requirements

  • Bachelor Degree in Marketing or Business related field
  • Previous experience in Ecommerce is a must
  • 3 5 years in Sales in FMCG or Foodservice is a must
  • English Language is a must

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