Senior Sales Executive/ Business Development - Freight Forwarding
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Key skills for this role
Role Overview
Drive business growth by generating new customers, increasing sales revenue, and developing existing accounts in the freight forwarding market.
Focus on prospecting, customer visits, lead generation, relationship building, sales conversion, and assigned sales targets.
Key Skills for This Role
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Job Summary
Drive business growth by generating new customers, increasing sales revenue, and developing existing accounts in the freight forwarding market.
Focus on prospecting, customer visits, lead generation, relationship building, sales conversion, and assigned sales targets.
Sales and Business Development
- Identify and generate new business opportunities in the UAE freight forwarding and logistics market.
- Conduct cold calls, sales visits, client meetings, and networking activities.
- Develop and maintain a pipeline of prospective customers.
- Identify potential clients among importers, exporters, manufacturers, traders, and other businesses with logistics requirements.
- Present freight forwarding and logistics services to prospective customers.
- Build long-term relationships with new and existing customers.
- Follow up on leads, enquiries, and sales opportunities to convert prospects into business.
Freight Forwarding Sales
- Promote and generate business for sea freight, air freight, and land freight.
- Understand customer shipping requirements and identify suitable logistics solutions.
- Develop new accounts and increase business volumes from existing customers.
- Identify cross-selling and upselling opportunities across logistics services.
- Negotiate commercially with customers to secure profitable business.
- Maintain focus on sales revenue, customer acquisition, and business conversion.
Customer and Market Development
- Visit customers regularly to strengthen relationships and identify new business opportunities.
- Develop relationships with key decision-makers and logistics stakeholders.
- Monitor market trends, competitor activities, freight rates, and customer requirements.
- Identify new industries, market segments, and potential accounts.
- Maintain an updated customer and prospect database in the CRM.
Sales Coordination
- Coordinate with Customer Service and Operations teams after business is secured.
- Maintain regular communication with customers throughout the sales process.
- Support customer retention by ensuring a positive experience and identifying repeat-business opportunities.
Requirements
- At least 3 years of experience in freight forwarding sales.
- Proven track record in new business development and achieving sales targets.
- Strong knowledge of the UAE freight forwarding market.
- An existing customer network in the UAE is a strong advantage.
- Strong lead generation, negotiation, presentation, and closing skills.
- Excellent communication and relationship-building skills.
- Self-motivated, proactive, and highly target-oriented approach.
- Strong commercial awareness and customer-focused approach.
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