Senior Sales Executive/ Business Development - Freight Forwarding
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Key skills for this role
Role Overview
Drive business growth by generating new customers, increasing sales revenue, and developing existing freight forwarding accounts.
The role focuses on prospecting, customer visits, lead generation, relationship building, sales conversion, and assigned sales targets.
Key Skills for This Role
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Job Summary
Drive business growth by generating new customers, increasing sales revenue, and developing existing freight forwarding accounts.
The role focuses on prospecting, customer visits, lead generation, relationship building, sales conversion, and assigned sales targets.
Sales and Business Development
- Identify new business opportunities in the UAE freight forwarding and logistics market.
- Conduct cold calls, sales visits, client meetings, and networking activities to acquire customers.
- Build a pipeline, identify potential logistics customers, present services, and maintain customer relationships.
- Follow up on leads and sales opportunities to convert prospects into business.
Freight Forwarding Sales
- Promote sea freight, air freight, and land freight services.
- Understand shipping requirements and identify suitable logistics solutions.
- Develop new accounts, increase existing business volumes, and identify cross-selling and upselling opportunities.
- Negotiate commercially with customers and focus on revenue, acquisition, and business conversion.
Customer and Market Development
- Visit customers regularly to strengthen relationships and identify opportunities.
- Develop relationships with key decision makers and logistics stakeholders.
- Monitor market trends, competitor activity, freight rates, and customer requirements.
- Identify new industries, market segments, and potential accounts.
- Maintain an updated customer and prospect database in the CRM.
Sales Coordination
- Coordinate with customer service and operations after business is secured.
- Maintain communication with customers throughout the sales process.
- Support customer retention and identify opportunities for repeat business.
Requirements
- At least three years of experience in freight forwarding sales.
- Proven new business development experience and achievement of sales targets.
- Strong knowledge of the UAE freight forwarding market.
- An existing UAE customer network is a strong advantage.
- Strong lead generation, negotiation, presentation, and closing skills.
- Excellent communication and relationship-building skills.
- Strong commercial awareness and a customer-focused approach.
Location
- The role is based in Dubai, UAE.
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