Senior Sales Engineer - META Region
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Key skills for this role
About the Role
Axon seeks a high-energy Senior Sales Engineer for the META region to drive pre-sales activities for law enforcement technology solutions. The role requires 4+ years of customer-facing pre-sales or consulting experience, fluency in English and Arabic, and willingness to travel up to 70%.
Key Skills for This Role
Responsibilities
- Achieve mastery of all Axon technologies / products
- Lead business and technical presentations effectively
- Have technical conversations with IT departments, including CIOs, as well as channel partner leadership
- Set and manage expectations with customers and team members
- Provide 1st level technical support throughout the pre sales cycle
- Develop relationships with key partners for growth within their customer base
- Effectively position the technology against competitive offerings
- Represent products, company values, and brand at field events such as industry conferences
- Take ownership of the POC/Pilot process: coordinate logistics, assess customer requirements, tailor tests
- Capture requested features and provide feedback to Product Management, Sales, Development, etc.
- Develop Statements of Work (SOW) for Professional Services
Requirements
- 4+ years customer facing pre sales or consulting background
- 3+ years of experience with public procurement in META
- Experience selling SaaS based solutions
- Fluent English and Arabic; French is a plus
- Willingness to travel up to 70% of time
- Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience
- Strong presentation skills and technical acumen
- Experience developing Statements of Work (SOW) or similar documents
- Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies
- Basic knowledge of virtualization and cloud technologies
- Network and Telecommunication specific professional certifications (e.g., CCNA, CCNP) are a plus
Full Job Posting
Your Impact
- Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions.
- We are seeking a high energy, results driven pre sales sales engineer who thrives on pitching technology to leadership as well as support staff and end users.
- This individual will play an instrumental role in accelerating our sales initiatives and must be a self starter, who excels in a high paced, evangelistic startup environment focused on Law Enforcement and the public safety space.
What You’ll Do
- Achieve mastery of all Axon technologies / products
- Use exceptional written and oral communication skills to lead business and technical presentations effectively
- Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
- Set and manage expectations with customers and team members
- Provide 1st level technical support throughout the pre sales cycle for opportunities
- Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
- Develop relationships with key partners for growth within their customer base
- Effectively position the technology against competitive offerings
- Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
- Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
- Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
- Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
What You Bring
- Willingness to travel; Fluent English and Arabic, French is a plus
- Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience
- 4+ years customer facing pre sales or consulting background required
- 3+ years of experience with public procurement in META
- Experience selling SaaS based solutions
- Experience in End User Compute or Cloud Computing preferred
- Experience in networking, storage, virtualization, or related technologies
- Must have intellectual curiosity, humility, accountability and positive approach
- Strong Technical Writing skills to provide professional responses to customer RFPs / RFIs
- Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies
- Basic knowledge of computer hardware, operating systems, and storage devices
- Ability to work independently with substantial latitude for action and decision making
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