Senior Sales Advisor - High Jewelry
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Key skills for this role
About the Role
Jahan Genève seeks a Senior Sales Advisor for its high jewelry boutique in Dubai. The role focuses on building relationships with ultra-high-net-worth clients, driving high-value sales, and advising on bespoke and investment pieces.
Key Skills for This Role
Responsibilities
- Build long term relationships with high net worth and ultra high net worth clients
- Drive high value sales and advise clients on bespoke and investment pieces
- Contribute to boutique performance and achieve sales targets
- Mentor junior sales advisors and share best practices
Requirements
- Exceptional interpersonal and relationship building skills with a client first approach
- Outstanding communication and presentation skills to convey high jewelry craftsmanship and exclusivity
- Proven expertise in luxury client service with discretion and personalized attention
- Strong sales track record within luxury retail, high jewelry, fine jewelry, watches, or other high value luxury sectors
- Deep understanding of luxury clientele including VIP clients, private collectors, and international customers
- Advanced product knowledge of diamonds, precious gemstones, high jewelry collections, craftsmanship, and bespoke jewelry services
- Experience in clienteling and after sales relationship management
- Leadership and mentoring capability to guide junior sales advisors
- Strong commercial awareness to identify sales opportunities and manage high value transactions
- Knowledge of the luxury jewelry and high end retail industry is essential
- Bachelor's degree in Business, Sales, Luxury Management, Marketing, or related field is preferred
- Professional certifications in gemology (e.g., GIA) or luxury retail training are a strong advantage
Full Job Posting
Company Description
- Jahan Genève is an 8th generation high jewelry house, known for its heritage, craftsmanship, and ultra exclusive creations.
- Serving royal families and ultra high net worth clients worldwide, the brand is expanding in Dubai with a focus on bespoke jewelry, rare gemstones, and exceptional client experience.
Role Description
- We are seeking a Senior Sales Advisor High Jewelry with a strong client network and deep expertise in high jewelry.
- This role is focused on building long term relationships, driving high value sales, and advising clients on bespoke and investment pieces.
Qualifications
- Exceptional interpersonal and relationship building skills, with a client first approach and the ability to cultivate long term relationships with high net worth and ultra high net worth clients.
- Outstanding communication and presentation skills, with the ability to convey high jewelry craftsmanship, gemstone quality, heritage, and exclusivity in a refined, professional, and engaging manner.
- Proven expertise in luxury client service, demonstrating discretion, precision, trust, confidentiality, and an elevated level of personalized attention.
- Strong sales track record within luxury retail, high jewelry, fine jewelry, watches, or other high value luxury sectors, with the ability to achieve and exceed sales targets.
- Deep understanding of luxury clientele, including VIP clients, private collectors, and international customers, with the ability to anticipate and fulfill bespoke requests.
- Advanced product knowledge of diamonds, precious gemstones, high jewelry collections, craftsmanship, and bespoke jewelry services.
- Experience in clienteling and after sales relationship management, ensuring repeat business, referrals, and long term brand loyalty.
- Leadership and mentoring capability, with experience guiding junior sales advisors, sharing best practices, and elevating team performance.
- Strong commercial awareness, with the ability to identify sales opportunities, manage high value transactions, and contribute to boutique performance.
- Knowledge of the luxury jewelry and high end retail industry is essential.
- Bachelor's degree in Business, Sales, Luxury Management, Marketing, or a related field is preferred.
- Professional certifications in gemology (e.g., GIA) or luxury retail training are considered a strong advantage.
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