Senior Sales Advisor
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Key skills for this role
About the Role
David Webb seeks a Senior Sales Advisor for its new Abu Dhabi boutique. The role requires 5+ years of luxury retail or fine jewelry sales experience, an existing client network, and a proven sales record.
Key Skills for This Role
Responsibilities
- Drive individual sales performance consistently in line with personal KPIs and boutique targets
- Proactively identify and pursue opportunities for new client acquisition, repeat business, and portfolio development
- Assist in clienteling initiatives and boutique events
- Build and maintain a personal VVIP client portfolio, delivering a highly personalized, anticipatory level of service
- Maintain detailed and accurate client records including purchase history, preferences, significant milestones, and follow up notes
- Proactively re engage clients through personalized outreach, new arrivals, and seasonal communications
- Uphold the highest standards of boutique presentation, product knowledge, and personal presentation
- Assist management with stock takes, inventory management, and administrative tasks as required
Requirements
- Minimum 5 years’ experience in luxury retail or fine jewelry, with a strong and verifiable sales record
- An established personal client book within the UAE or wider GCC
- Genuine product passion and solid knowledge base across fine jewelry, precious stones, and luxury goods
- Exceptional interpersonal and communication skills
- Well organized, proactive, and dependable, with a team first attitude
- Impeccable personal presentation and cultural awareness across Abu Dhabi’s international clientele
- Arabic language skills are a distinct advantage
Full Job Posting
Company Overview
- David Webb is an iconic luxury design House founded in New York City in 1948, known for exquisitely crafted, bold and unique jewelry.
Position Overview
- The Senior Sales Advisor will be a skilled and self driven sales professional contributing to the performance and culture of the David Webb Abu Dhabi boutique from its opening day.
Sales Performance
- Drive individual sales performance consistently in line with personal KPIs and boutique targets.
- Proactively identify and pursue opportunities for new client acquisition, repeat business, and portfolio development.
- Assist in clienteling initiatives and boutique events, contributing to a vibrant and commercially active boutique environment.
Client Relationship Management
- Build and maintain a personal VVIP client portfolio, delivering a highly personalized, anticipatory level of service at all times.
- Maintain detailed and accurate client records including purchase history, preferences, significant milestones, and follow up notes.
- Proactively re engage clients through personalized outreach, new arrivals, and seasonal communications.
Boutique Standards & Team Contribution
- Uphold the highest standards of boutique presentation, product knowledge, and personal presentation at all times.
- Assist management with stock takes, inventory management, and administrative tasks as required.
Qualifications
- Minimum 5 years’ experience in luxury retail or fine jewelry, with a strong and verifiable sales record.
- An established personal client book within the UAE or wider GCC, with a demonstrated ability to develop and retain high value relationships.
- Genuine product passion and a solid knowledge base across fine jewelry, precious stones, and luxury goods; experience with American or heritage jewelry maisons is an advantage.
- Exceptional interpersonal and communication skills; natural warmth and sophistication in client interactions.
- Well organized, proactive, and dependable, with a team first attitude and genuine pride in the client experience.
- Impeccable personal presentation and cultural awareness across Abu Dhabi’s international clientele.
- Arabic language skills are a distinct advantage; proficiency in additional languages is welcomed.
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