Senior Revenue Operations Manager
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Key skills for this role
Key Skills for This Role
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Work Location:
- This is a hybrid role based in Austin, TX.
- To support our team, we offer:
- Commuter benefits to ease your travel
- Lunches and snacks to keep you fueled
- A collaborative, high-growth environment where you’ll work closely with talented teammates across the company
Expectations (In this role, you will):
Analyze, plan, and implement improvements on pre-sales process, rep execution, data cleanliness, target attainment, and systems to boost productivity
Develop Revenue strategies, partnering with internal teams, to strengthen network and improve experience for prospects, applicants, and customers
Identify, own and publish operational OKRs and KPIs which will improve funnel conversion and drive positive engagement and usage across Mudflap
Leverage data and analysis to develop growth strategies and execution plans to optimize Mudflap functions and address business problems
Develop and lead GTM program for new product lines or initiatives, including managing external vendor relationships, evaluating business applications, and developing processes for onboarding and support
Lead cross-functional teams to scale operations, optimize organizational structures, and improve operational workflows and processes
Assess current tools and systems to identify operational gaps. Determine need for new tools and lead their implementation
Present recommendations and results to management and key decision-makers
Experience (What we look for):
- 4+ years of experience in sales revenue and tech operations, project manager, and/or business analytics roles
- CRM Expertise: You are proficient in designing and implementing processes and workflows in CRM applications, including guiding tech teams and vendors on integrations to meet business objectives
- Analytical skills: you can develop actionable insights from complex data. You have experience with data analysis, data manipulation, and data visualization tools. You are highly proficient in Excel/Sheets and SQL. Experience with Tableau, Python or similar is a plus
- Process Champion: you have experience implementing end-to-end workflows and processes from scratch for new, future products and existing operations
- Operations-minded: you find a way to get the function done and prioritize streamlining and improving processes
- Collaboration: you are a strong cross-functional leader, effective at managing multiple internal and external teams towards business goals
- Communication skills: you can communicate complicated insights and arguments both verbally and in writing
Perks and Benefits (What we offer):
- A committed team on a mission to change a massive industry for the better
- A high bar for quality and commitment to self-improvement
- An open mind to new ideas and methodologies
- Competitive salary and benefit options
- Opportunities and support for major career growth
- The base salary range for this role is $130,000 - $170,000. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation. This position may also be eligible for additional incentives such as equity awards or short-term incentives. Our benefits include medical/dental/vision insurance, 401(k) with company match, WFH stipend, and PTO.
Company Overview (Who we are):
Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex.
Here are the core values that we believe in and look for in new teammates:
Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do
Make it Count: Act like an owner by focusing on the impact of your work
Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates
Sweat the Details: We keep our standards high and achieve them by paying attention to every detail
Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible
About Mudflap
Private fintech company providing a fuel-discount marketplace and fleet card for U.S. truckers and small fleets.
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