Senior Retail Sales Assistant
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Key skills for this role
Role Overview
The Senior Retail Sales Assistant promotes products and services, negotiates contracts, and supports profit maximization through direct sales.
The role provides courteous customer service while handling transactions, merchandise presentation, inventory, and loss prevention.
Key Skills for This Role
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Job Summary
The Senior Retail Sales Assistant promotes products and services, negotiates contracts, and supports profit maximization through direct sales.
The role provides courteous customer service while handling transactions, merchandise presentation, inventory, and loss prevention.
Job Responsibilities
- Provide excellent service through direct salesmanship and prompt, courteous customer assistance.
- Complete POS sales transactions, manage cash, process receipts, and complete transactions efficiently.
- Build customer relationships, offer new products and promotions, identify customer needs, and assist with purchase decisions.
- Greet customers warmly and help them try on or fit merchandise.
- Prepare merchandise for display, set up the sales floor, and implement visual merchandising standards.
- Assist with physical inventory counts and maintain accurate displays, pricing, and inventory records.
- Monitor for loss prevention through leakage and theft.
Job Knowledge and Skills
- Knowledge of retail sales principles, customer service, product knowledge, and sales techniques.
- Strong interpersonal and communication skills for customer interactions and inquiries.
- Proficiency in POS systems and retail software for transactions and inventory management.
- Ability to collaborate with team members to achieve sales targets.
- Attention to detail and organizational skills for displays, pricing, and inventory management.
- ERP knowledge, preferably SAP functional skills, is preferred.
Job Experience and Education
- Minimum five years of work experience, including at least three years of relevant experience.
- Two years of GCC experience is a plus.
- Bachelor's degree in Business Administration or a related field.
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