Senior Quality Technical Specialist OH

Collaborate with writers, illustrators, engineers, and subject matter experts (SMEs) to resolve discrepancies and improve document quality.

Develop, maintain, and execute QA checklists, review protocols, and content approval workflows.

Identify documentation quality issues, track errors, provide training, and recommend corrective actions.

Collect, analyze, and report documentation quality metrics, including error rates, review cycle times, first pass yield (FPY), compliance scores, and rework levels to support continuous improvement.

Establish baseline KPIs and trends related to documentation accuracy, review efficiency, and publishing cycle times.

Contribute to process improvement efforts related to documentation standards, templates, and QA methodologies.

Ensure compliance with company documentation policies and applicable regulatory standards (e.g., FAA, FDA, ISO 9001, AS9100, etc.).

Perform internal audits on processes and procedures to ensure adequacy of work instructions/operating procedures and compliance with customer requirements.

Lead Corrective Action Request (CAR) and Root Cause Analysis (RCA) events.

Monitor and analyze product conformity to meet customer requirements.

Monitor and analyze performance of on-time delivery and customer satisfaction.

Develop and maintain strong relationships with customers.

Required Qualifications:

2 or 4-year degree/or equivalent experience.

7+ years' experience in quality assurance for technical documentation or publication development.

Strong knowledge of technical writing standards and style guides.

Strong familiarity with S1000D standards.

Experience with content management systems (CMS), version control tools, and XML environments.

Excellent attention to detail and ability to simplify complex technical concepts.

Strong analytical skills with experience in collecting and reporting QA metrics.

Strong organizational and communication skills.

Strong relationship building, decision-making and problem-solving skills.

Ability to work in pressure situations.

Strong computer skills and be proficient in all Microsoft Office applications and markup/review tools.

US Citizenship - Required .

Security Clearance - Active Secret - Required, or the ability to obtain and maintain a U.S. Government Secret security clearance. U.S.

Preferred Qualification:

ASQ Quality Certifications

DoD Aviation Maintenance Quality Assurance experience

Turbine Engine experience

A&P Certification

International Organization for Standards (ISO) experience

Experience with Lean, Six Sigma, and Total Quality Management (TQM)

As a Dayton T. Brown employee, you can expect a fun working environment that provides security and career advancement and so much more such as:

Tuition reimbursement

A stable, successful organization

Innovative work environment

Advancement potential

Private medical, vision, and dental insurance

Profit sharing, 401K with company match!

Work/Life balance and family values .