The Senior Quality Control Analyst plans for, assures, and continuously improves the quality of the software products developed by the company. This position has responsibility to ensure superior products by testing and verifying functional requirements, usability, and technical communications for all of company products. The Senior Analyst will also design, create, and execute formal tests plans to ensure quality software products, automate smoke tests and regression tests, and provide data on product quality to help make an informed release decision. This position represents and delivers a quality perspective to technical staff and act as an internal quality consultant to business or technical partners.
Other duties may be assigned. The percentage specified for each essential duty and responsibility is an indicator of the approximate amount of time spent on that particular duty and/or responsibility. It is not however, an indicator of the importance of the duty. The importance of each duty and/or responsibility may change daily dependent upon related circumstances.
Create and execute software testing. (Approximate percentage of job: Senior – 55%) Develop and/or use “use cases” to ensure usability of products; conduct end-to-end manual test scenarios based on customer usage Ensure ease of use throughout test plan execution Ensure other potentially affected areas are not adversely impacted Ensure negative testing (boundary-limit, unexpected input and invalid data type input testing) is completed to ensure a robust product Ensure realistic market data is produced and managed throughout tests Gather data from customers or product data internally to recreate or accurately test product areas Perform time-boxed exploratory testing on changes based on risks identified with product management, development and support Validate user documentation Investigate and report defects Provide test estimates and actuals Apply exceptional critical thinking skills
Develop and/or use “use cases” to ensure usability of products; conduct end-to-end manual test scenarios based on customer usage
Ensure ease of use throughout test plan execution
Ensure other potentially affected areas are not adversely impacted
Ensure negative testing (boundary-limit, unexpected input and invalid data type input testing) is completed to ensure a robust product
Ensure realistic market data is produced and managed throughout tests
Gather data from customers or product data internally to recreate or accurately test product areas
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Perform time-boxed exploratory testing on changes based on risks identified with product management, development and support
Validate user documentation
Investigate and report defects
Provide test estimates and actuals
Apply exceptional critical thinking skills
Develop, execute and improve software test plans and methods. (Approximate percentage of job: Senior – 15%) Develop clear, complete, repeatable test plans Utilize departmental templates, examples and guidelines Design plans so they can be easily automated Automate routine regression test activities, including smoke testing for builds Map all requirements into functional test plans to ensure completeness of development and testing (provide traceability of requirements to test cases)
Develop clear, complete, repeatable test plans
Utilize departmental templates, examples and guidelines
Design plans so they can be easily automated
Automate routine regression test activities, including smoke testing for builds
Map all requirements into functional test plans to ensure completeness of development and testing (provide traceability of requirements to test cases)
Gather, provide and implement software design input. (Approximate percentage of job: Senior – 10%) Participate in design discussion and review providing the end user perspective Provide design feedback to ensure the project definition includes sufficient features to allow for efficient manual and automated testing
Participate in design discussion and review providing the end user perspective
Provide design feedback to ensure the project definition includes sufficient features to allow for efficient manual and automated testing
Participate in documentation review. (Approximate percentage of job: Senior – 5%) Attend Technical Communications documentation review meetings and offer feedback Review technical documentation and ensure accuracy, clarity, and completeness/thoroughness
Attend Technical Communications documentation review meetings and offer feedback
Review technical documentation and ensure accuracy, clarity, and completeness/thoroughness
Attend group meetings, technical meetings and presentations. (Approximate percentage of job: Senior – 5%) Become a product expert in the areas assigned and provide cross-training to peers; participate in cross-training activities with peers and Support Participate in Scrum meetings to share issues that need to be addressed and receive feedback from others within the teams Participate in quality meetings communicating issues and sharing ideas with other Quality Control Analysts
Become a product expert in the areas assigned and provide cross-training to peers; participate in cross-training activities with peers and Support
Participate in Scrum meetings to share issues that need to be addressed and receive feedback from others within the teams
Participate in quality meetings communicating issues and sharing ideas with other Quality Control Analysts
Report and track tasks and defects. (Approximate percentage of job: Senior – 10%)
Track progress on all assigned tasks providing completion estimate reports as needed
Provide estimates of resources required (time, software and equipment) for assigned projects
Contribute to the development of supporting staffing plans and funding requests
Provide research and evaluation of functionality for areas of responsibility as needed
7. Stay abreast of market changes and increase product and quality assurance knowledge through training. (Approximate percentage of job: Senior – 5%)
Meet with product management and Support staff periodically to develop and maintain an understanding of how the clients rely on the functionality of the area being tested
Attend training classes for the software to gain new testing abilities and maintain current testing skills
Maintain a lifelong learning approach to test practices, tools, and concepts
Qualifications and Education Requirements:
Bachelor’s degree (B.A. or B.S.) in Computer Science, Manufacturing Processes, or Business from a four-year college or university; or equivalent combination of education and experience
Certification as a CSQA from the Quality Assurance Institute is preferred
Minimum of 4-6 years work experience in software testing and business process analysis
Familiarity with internal testing techniques and quality metrics
Minimum guidance
Milestone reviews,
exception reporting, and management reporting
Responsible for full-cycle control testing aspect on significant projects
In depth knowledge of functional product areas
Working knowledge of related technologies and project management tools and deliverables used in the Technology Division processes
Proficiency in the use of desktop support tools such as Word, Excel, PowerPoint, Access, and Visio
Working knowledge of scripting and test automation tools
Ability to generate test metrics for project(s)
Demonstrated mastery of testing process including test plan design and Ontario Systems’ ODF
Demonstrated capability in test plan implementations
Advanced understanding of the processes used in Technology
Advanced knowledge of finance and credit industry concepts
An advanced understanding of one or more products and several product functions and the interdependencies between them
About Finvi
Software & SaaS465 employeesFounded 1980
Enterprise technologies that streamline and accelerate revenue recovery for clients across healthcare, accounts receivable management, federal government agencies, and financial institutions.
