Base Career helps you apply smarter for this job.
This position requires in-person collaboration up to five days a week.
This arrangement is subject to change based on business requirements.
Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception.
We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.
Join us, this is where your career story takes off.
Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception.
We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.
Join us, this is where your career story takes off.
We are seeking a highly skilled and motivated Senior Quality Assurance (QA) Analyst to join our IT Unified Communications Team which focuses on the delivery and operational maintenance of various guest communications channels and contact centre platforms.
As a Senior QA / Test Automation Analyst on this team, you will oversee and participate in requirements analysis, test case development, test case automation, execution of tests, defect management and other Software Testing Lifecycle related activities.
An important part of this role will be recommending improvement opportunities and relationship building with both the delivery, product and business teams.
A strong-willed but cooperative approach is a must for this role.
This position requires in-person collaboration up to five days a week.
This arrangement is subject to change based on business requirement.
Key deliverables include:
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
Calgary, CAN
WestJet is seeking a Senior Product Owner for its Contact Centre product team to own AI-assisted voice and chat, case management, and digital guest support capabilities. The role sets product roadmaps and backlogs, leads
Calgary, CAN
WestJet is seeking a Senior Analyst to generate product, guest, and operational insights for its Contact Centre portfolio, including Ava, Case Management, and Live Chat. The role requires advanced SQL, Power BI, large-sc
Richmond, CAN
WestJet is hiring part-time Customer Service Agents to support guests throughout the airport and help deliver safe, timely departures. Candidates need at least two years of customer-facing experience, computer proficienc
Calgary, CAN
WestJet is seeking a Senior Business Analyst to lead discovery, requirements, process design, and decision-support capabilities for disruption management. The role partners with OCC, Operations, Product, Technology, fron
Calgary, CAN
WestJet is seeking a Senior Business Analyst to lead analysis for disruption visualization and OCC decision-support capabilities. The role requires strong experience in requirements management, process analysis, stakehol
Calgary, CAN
WestJet is seeking a Senior Manager to lead enterprise privacy, data governance, and AI governance programs. The role develops frameworks, manages privacy risk, advises leadership, supports regulatory compliance, and lea
Calgary, CAN
WestJet is seeking an Intermediate Product Owner to evolve guest disruption communications and notifications across the travel journey. The role owns product vision, roadmaps, backlogs, discovery, delivery, and optimizat
Calgary, CAN
WestJet seeks a Senior Data Scientist to drive data-driven decision-making and deliver actionable insights. The role involves collaborating with cross-functional teams to design, develop, and deploy advanced analytics an
Calgary, CAN
Calgary, CAN
Richmond, CAN
Calgary, CAN
Calgary, CAN
Calgary, CAN
Calgary, CAN
Calgary, CAN
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package.
On top of that, we offer:
Think we’re a great fit?
Apply now!
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations.
Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent.
Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia.
The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group.
We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.
Our safety promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do.
Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others.
WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk.
All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our commitment to diversity, equity and inclusion
We embrace what makes each of us unique, and what makes us uniquely WestJet.
We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed.
WestJet is committed to inclusiveness, equity and accessibility throughout the selection process.
If you require accommodation at any stage, please contact our Talent Acquisition team at talent@westjet.com.
We value the time and effort you put into your application.
Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps.
If this role isn’t the right fit, we encourage you to explore future opportunities with us.
For more information about everything WestJet, please westjet.com/aboutus.
If you wish to withdraw your application or request that your personal information be deleted, please contact us at talent@westjet.com.
Full-time
Senior
Onsite
Apply faster on company sites with our extension.