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The Senior Project Manager is accountable for the successful delivery of complex, high-impact customer projects across Togetherwork’s Professional Services portfolio. This role leads large-scale, multi-workstream initiatives from initiation through closeout, ensuring outcomes are delivered on time, within budget, and aligned with customer objectives and organizational strategy.
In addition to delivery ownership, the Senior Project Manager serves as a stabilizing force in high-risk engagements, a mentor to Project Managers, and a key contributor to delivery maturity, operational consistency, and continuous improvement.
Own end-to-end delivery of large, complex, or high-risk customer projects.
Develop and manage detailed project plans, budgets, schedules, and resourcing models.
Coordinate cross-functional teams across consulting, technical, data, and product functions.
Ensure scope control, change management, and financial discipline throughout the project lifecycle.
Proactively identify, assess, and mitigate delivery, resourcing, and customer risks.
Lead resolution of complex issues and drive recovery plans for at-risk projects.
Escalate appropriately with clear recommendations and options.
Serve as the primary point of accountability for senior customer stakeholders.
Provide clear, transparent, and executive-ready status reporting.
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Build trusted advisor relationships with customers and internal leaders.
Ensure delivery aligns with PMO standards, methodologies, and governance.
Uphold quality expectations across milestones, deliverables, and outcomes.
Contribute feedback and recommendations to improve delivery frameworks and tools.
Coach and mentor Project Managers on delivery discipline, stakeholder management, and risk handling.
Support Project Management Leads with onboarding, shadowing, and escalation support.
Contribute to best practices, templates, and reusable delivery assets.
Experience leveraging data and AI-enabled tools to inform delivery decisions.
7-10 years of professional project management experience
Advanced expertise in project management methodologies (Agile, Waterfall, hybrid).
Strong delivery leadership, judgment, and prioritization under ambiguity.
Executive-level communication and stakeholder management capabilities.
Analytical and financial acumen with attention to delivery economics.
Proactive, accountable, and outcomes-oriented mindset.
At Togetherwork, we exist to help community-driven organizations grow and thrive—creating better experiences for the people they serve. As part of our team, you contribute to our TW28 vision by living our core values:
Obsess over our customers.
Own it. Together.
Move fast with purpose.
These values guide how we lead, collaborate, and deliver impact as we build a stronger company—together.
Work Authorization Notice: Candidates must be authorized to work in the United States for the duration of employment without requiring current or future employer sponsorship of any kind, including but not limited to OPT, STEM OPT, H-1B, or any other visa classification.
Private U.S. software and payments company serving membership, nonprofit, recreation, arts, faith, and community organizations.
Visit company websiteJobs and hiring trendsUSD 104000-110000 yearly / year
Full-time
Senior · 7+ years experience
Hybrid
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