greenhouse
Billing Specialist
TogetherWork
Remote, USA
Part Time, Contract, Temporary
No Prior Experience Required
Remote
USD 25-25 hourly
Discovered 1 weeks ago
Free
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Schedule: Part-time (20-25 hrs And week)
Please note: this is a contractor role through December 2026.
The Billing Contractor supports recurring billing operations across the organization, with a primary focus on accounts receivable, collections follow-up, subscription billing administration, and related invoicing tasks.
This role works closely with the Billing & Special Projects Manager and partners with Account Managers and Support to keep client billing accurate, timely, and organized.
The ideal candidate is highly organized, comfortable communicating directly with clients about payment matters, and able to learn and work across multiple software systems.
What You'Ll Do
- Monitor customer accounts and follow up on outstanding, overdue, failed, or reversed payments.
- Communicate professionally with clients regarding balances owed, payment issues, and existing payment plans.
- Maintain consistent payment-plan follow-up and document outreach, actions taken, and next steps.
- Administer recurring and subscription billing for assigned client segments, including basic invoice and customer updates.
- Support ad hoc invoicing and billing requests as they arise.
- Review billing information for accuracy, identify discrepancies, and escalate issues when appropriate.
- Partner with the Support team on billing-related escalations and coordinate with internal stakeholders to resolve client issues.
- Provide clear day-to-day status updates on completed work, open items, and follow-up needs.
- Handle customer billing information and financial workflows with discretion and care.
What You'Ll Bring
- Experience in billing, collections, or accounts receivable; direct AR experience is strongly preferred.
- Strong organization and attention to detail, with the ability to track multiple accounts and follow-ups without losing momentum.
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